ECSS COVID-19 UPDATED: 3-23-20

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UPDATE 3-23-20

We’re still open and shipping orders!
Please expect delays due to operating with a limited staff and increased sanitization protocol. From one small business to another, thank you for your patience and bearing with us as we navigate this process together.

Reminder that we’re offering FREE SHIPPING* on all WEB ORDERS OVER $100! *You will still see shipping added at checkout. The shipping cost will be manually removed after the online order is placed.

EDUCATION UPDATES:
Please continue to follow all updates on social media and our website as we cancel, reschedule, or modify previously scheduled education events and salon classes. If there are any changes to a class you are currently registered for, you will be contacted directly by the educator or a member of our team.

We are working closely with our educators to develop and offer virtual learning opportunities until we can be together in-person again. Stay tuned!





East Coast Salon Services Policy and Procedure Updates in Response to COVID-19.

As the world learns more and responds to the impacts of COVID-19, the health and well-being of our families, employees, and customers remain our top priority. While we navigate through these unfamiliar circumstances, we are committed to serving our customers as thoroughly and safely as possible.

To limit exposure within the communities we serve, our team has taken several important steps. Due to developing information, we have made the difficult decision to close all physical store locations until Monday, April 6th effective immediately. Our warehouse, customer service department, and website will remain open to fulfill your orders during this time period. To alleviate additional costs we will be offering FREE SHIPPING on WEB ORDERS OVER $100 until the stores have reopened.

We are taking additional precautions internally by limiting the number of staff on site and enforcing increased frequency of recommended cleaning, sanitization, and personal hygiene practices. We have read and are abiding by CDC’s released guidelines “Keeping Workplaces, Schools, Homes and Commercial Establishments Safe.”

Our leadership team is communicating daily and staying informed on all updates and developments as related to this virus, our local communities, and the beauty industry. Through everything, we are committed to being here for you. We have allocated additional resources to support our customers through this process. Our Customer Service department is available to help you with any questions you might have.

We will keep all of our customer posted as this situation develops and changes. If you have any questions or concerns at this time please reach out to us at 800-257-7104 or via email at info@eastcoastsalon.com and, as always, keep in touch via Facebook and Instagram for updates.

In the meantime, stay safe and be well.

Your East Coast Salon Services Family